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Languages: English or German

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Duration: 1 day

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Attendance: Minimum 5 / Maximum 15

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Price: on request

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Target group:

This seminar is designed for QM auditors, QM managers, compliance managers, division managers and members of the quality assurance staff and analyzes the basic requirements for planning and performance of external audits.

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Contents:

- Basic principles of auditing
- Standard requirements (ISO/EASA)
- Audit preparation (audit plan and audit question list)
- Audit performance (conversation skills, interview techniques)
- Audit follow-up actions (evaluation, reporting)
- Particularities of external audits in aviation
- Presentation and practical application of the audit software AMAS (Aviation Management        Audit System)
- Case studies
- Discussion